Tea Party Rental - FAQ - Costa Mesa, CA
Sweet Tea Party Rentals.com - Company Message

How do I get started?

As soon as you secure your event date and venue space you should contact us through our rental inquiry form! Tell us a little bit about yourself and what pieces you are looking for and we’ll get back to you with pricing and availability. We take pride in the process of working closely with you to make sure all of your rental needs are met and to make sure none of the important details are forgotten.
 

Do you have a minimum?

Yes our minimum is $100.00


Can I pick up my order?

Due to the delicate nature of many of our items we do not allow pick up for most of our collections. You can however inquire about this after you place your order and we’ll be happy to review your selections to see if an exception can be made. Certain items travel well and some require more careful transport and really, we just want to make sure that all of our items make it back and forth safely.

 

What is your rental period? 

Our standard rental period is 24-72 hours and commences at delivery and concludes with pick up the day after your event. There are possible exceptions due to varying venue requirements.

 

Do you have a cleaning fee?

No, cleaning is included in our rental rate. We hand wash all of our items with extra care to preserve the integrity of each piece.

 

Can I view your inventory in person?

Arrangements to see our collections in person can be made and are done so by appointment only. Please know that appointment availability may be limited during our busiest times therefore we encourage you to use utilize our site photos as reference!

 

Where do you deliver and how much does it cost?

Southern California is our specialty and costs in this area range from $75 to $500. However, special arrangements can be made for collections to travel further. After determining the size of the event, location, and times requested a more accurate quote can be provided.

 

I’m interested in using your items for a photo shoot or movie. Do you rent by the hour? How about by the week?

We do not rent by the hour but do offer a trade discount to those who would like to use our items as props for special projects. Just drop us a note and tell us a little bit about who you are, what your project is and how long you would like to rent the items.  For items needed beyond our regular rental period you can expect to pay the regular rental rate plus half the rental rate for each additional day needed.

 

Would you be interested in collaborating photo shoot or charity event for publication?

Absolutely! We love all things creative and would definitely consider working with you! Just email us with the details including other contributing vendors, any inspiration boards you have in the works and how you would like us to be involved either with rentals or our other design services and we will determine if we make a good fit.

 Do you offer a discount for non-profit organizations or charity events?

Yes, we do! We would be very happy to assist you.


Can I select specific patterns or designs from within your collection?

Unfortunately, we do not.  Due to the size of our inventory and the time that it would take to sort through specific patterns we are unable to accommodate this request. But, you can rest assured that each piece lucky enough to be included in each collection has been hand-picked with careful consideration as to how it fits in with the rest. And, we will always make every effort to consider any special requests with the utmost care and attention to detail as we curate your order!

 

Can I combine your rentals with items of my own or another vintage rental company?

If the pieces in question, are distinctly different from Sweet Tea Party Rentals then yes. However, a Sweet Tea Party Rentals team member is the only one who can determine this for you and we reserve the right to refuse rental if we feel as though confusion is questionable. A list of other rental vendors being used for your event may be required to help us make our decision. 

 

I’ve decided I want to rent your tea ware, now how do I secure my order?

A 50% deposit indicating you agree to all rental terms is required to secure wanted items for your specific day. Once we confirm this is received consider us golden and no further action is needed on your part!  The balance is do 7 days before your event.



Is a Security Deposit required?
Yes, If you pay by check we request an additional check as a security deposit.  Your security deposit is not cashed unless damages need to be deducted.  If you pay by credit card we require a credit card we release the funds within 24 hours of the return of the rentals. 




What is your Payment policy?
We accept cash, checks, PayPal, Visa, MasterCard and American Express.  Just note that if your check is returned you will be subject to a $30.00 return check fee and/or additional fees that are charged by our financial institution. 


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